Easeon Terms of Service

1. Introduction

Welcome to Easeon (referred to as "Easeon," "we," "our," or "us"). Easeon provides an online, AI-driven decision-support platform designed specifically for conscious professionals, including coaches, healers, and therapists, to help them make more aligned, confident, and clear decisions in their business and personal lives.

These Terms of Service (“Terms”) are a legally binding agreement between you (“you,” “your,” or “user”) and Easeon governing your access to and use of our website, mobile application, and any other products, features, services, content, or applications offered by Easeon (collectively referred to as the “Service”).

By accessing or using the Service in any manner, including but not limited to visiting or browsing the website, downloading the mobile app, or creating an account, you agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein or made available to you within the Service.

If you do not agree to these Terms, please do not use the Service.

These Terms apply to all users of the Service, including without limitation users who are:

. Browsing our website
. Creating a free or paid account
. Using our decision-support tools and features
. Participating in any of our programs, beta versions, or early access offerings


Purpose of These Terms:
The purpose of these Terms is to clarify the relationship between you and Easeon, outline the conditions under which you may use the Service, and define the rights, responsibilities, and limitations of both parties.

By agreeing to these Terms, you acknowledge that you have read, understood, and agreed to be bound by them. You also confirm that you have the legal authority to accept these Terms on behalf of yourself or any entity you represent.

Easeon is a supportive decision-making tool and does not replace professional, financial, legal, psychological, or therapeutic advice.
You remain fully responsible for your decisions and actions taken based on the guidance or reflections provided by the Service.

If you have any questions about these Terms, please contact us at p.schoonbrood@easeon.eu before proceeding.




2. Acceptance of Terms

By accessing, registering for, or using the Service offered by Easeon in any capacity, you agree to comply with and be legally bound by these Terms of Service ("Terms"), whether or not you become a registered user of the Service.

Your use of the Service constitutes your acceptance of and agreement to these Terms, including any policies, guidelines, or rules referenced herein.
If you do not accept these Terms in full, you are not authorized to access, browse, or use the Service and must discontinue use immediately.


Binding Agreement
These Terms form a legally binding agreement between you and Easeon regarding your use of the Service. You acknowledge and agree that by using the Service:

. You have read, understood, and agreed to be bound by these Terms.
. You are of legal age (18 years or older) and have the capacity to enter into legally binding contracts.
. If you are using the Service on behalf of an organization or entity, you have the authority to bind that entity to these Terms.


Updates and Modifications
Easeon reserves the right to modify, amend, or replace these Terms at any time. If we make material changes, we will provide you with reasonable notice by:

. Posting an updated version on our website;
. Notifying you by email; or
. Displaying a notice within the Service itself.

Your continued use of the Service after any such modification constitutes your acceptance of the updated Terms.
If you do not agree to the modified Terms, your sole remedy is to stop using the Service.


Supplemental Terms
In certain circumstances, additional terms or policies may apply to specific features, services, or promotions offered by Easeon. Any supplemental terms will be disclosed to you in connection with the applicable feature or service and are hereby incorporated by reference into these Terms. In the event of a conflict between these Terms and any supplemental terms, the supplemental terms will control with respect to the specific feature or service to which they apply.


Electronic Consent
You consent to receive all communications, agreements, and notices related to the Service electronically. You agree that such electronic communications will satisfy any legal communication requirements, including that such communications be in writing.




3. Description of Services

Easeon is a digital platform that provides context-aware, AI-supported decision-making tools specifically designed for heart-centered professionals, including coaches, healers, therapists, and other conscious leaders (“Users”). Our Service is intended to help Users simplify daily business and personal decisions by offering intuitive, emotionally intelligent guidance tailored to their preferences, patterns, and self-identified values.


Core Features of the Service include (but are not limited to):

Clarity Check-Ins: Daily or periodic sessions within the platform designed to help Users reflect on their emotional state, priorities, and intentions.
Decision Simplification Tools: Structured decision-support features that break down complex or overwhelming choices into simplified, manageable options.
Pattern & Insight Tracking: AI-driven reflection on Users’ decision patterns and behavior over time, helping them recognize alignment and areas for growth.
Personalized Content & Recommendations: Suggestions and guidance based on User data, including preferences, usage history, and decision-making patterns.
Community Access (if offered): Optional forums, group support spaces, or learning resources provided as part of certain subscription plans.
Subscription Plans: Various levels of paid and free plans that provide access to differing levels of features and support.


Nature of the Service
The Service is designed to serve as a supportive decision-making tool. It is not a substitute for professional, financial, legal, psychological, therapeutic, or medical advice. The recommendations and reflections offered by Easeon are generated using a combination of algorithmic analysis and pre-programmed logic designed to mirror and support Users’ internal values and preferences.


No Guarantees or Outcomes Promised
While Easeon is designed to assist you in achieving clarity, alignment, and better decision-making, we make no guarantees regarding any specific results, outcomes, or business performance improvements. You are solely responsible for any actions or decisions you make based on the information or support provided by the Service.


Access and Availability
Easeon’s Service is provided through:

. Our official website: [Insert Website URL]
. Any official Easeon mobile applications (if applicable)
. Any other digital platforms we may offer

We reserve the right to modify, update, or discontinue the Service or any of its features at any time, with or without notice, and without liability to you.


Beta Services and Early Access Programs
From time to time, Easeon may offer certain features, tools, or versions of the Service in a "beta" phase or Early Adopter Program. These features may be incomplete, contain bugs, or undergo significant changes. Your participation in any beta program is voluntary and subject to these Terms.

Third-Party Integrations
Certain features of the Service may integrate with or link to third-party applications, platforms, or services (such as payment processors, communication tools, or calendar systems). Your use of any third-party services is subject to their respective terms and policies, and Easeon is not responsible for any third-party services' availability, performance, or content.





4. Eligibility

4.1 Minimum Age Requirement

To use the Service provided by Easeon, you must be at least 18 years of age or the legal age of majority in your jurisdiction of residence, whichever is higher. By accessing, registering, or using the Service, you represent and warrant that you meet this age requirement.

Easeon does not knowingly collect, solicit, or maintain information from anyone under the age of 18. If you are under the required age, you may not use or access the Service. If we discover that a minor has created an account or provided us with personal information, we will delete such information and suspend or terminate the account.


4.2 Legal Capacity

By using the Service, you confirm that you are legally capable of entering into a binding agreement with Easeon under applicable laws and regulations. You represent and warrant that you have the full right, power, and authority to agree to and abide by these Terms.

If you are accessing or using the Service on behalf of a company, organization, or other legal entity:

. You represent and warrant that you have the authority to bind such entity to these Terms.
. In such a case, the terms "you" and "your" as used in these Terms will refer to both you as an individual and the entity you represent.


4.3 Prohibited Persons

You may not use the Service if:

. You are located in a country or territory subject to sanctions or trade restrictions imposed by the European Union, United States, or other relevant jurisdiction.
. You are listed on any government-issued sanctions list, including but not limited to the U.S. Department of Treasury’s Specially Designated Nationals (SDN) List.
. You are prohibited from using the Service under applicable laws or regulations.


4.4 Business and Personal Use

The Service is primarily intended for conscious business professionals, such as coaches, therapists, healers, and leaders who seek to simplify decision-making in alignment with their values and purpose.
You may use the Service for your personal use or within the scope of your professional practice, subject to compliance with these Terms.

Easeon reserves the right to refuse, suspend, or terminate your access to the Service if we have reason to believe that you do not meet the eligibility requirements outlined in this section.




5. User Responsibilities

By accessing and using the Service, you agree to comply with the following responsibilities and obligations. These conditions are essential to maintaining the integrity, safety, and lawful operation of the Easeon platform and community.

5.1 Account Information and Security

To access certain features of the Service, you may be required to create an account and provide personal information, including your name, email address, and payment details (where applicable).
You agree to:

. Provide accurate, current, and complete information when registering for an account.
. Keep your account information up to date at all times.
. Maintain the confidentiality of your account credentials, including your password.
. Be fully responsible for all activities that occur under your account, whether authorized by you or not.

You must immediately notify us at p.schoonbrood@easeon.eu if you suspect any unauthorized access to or use of your account.

Easeon will not be liable for any loss or damage resulting from your failure to comply with these obligations.





5.2 Lawful and Ethical Use

You agree to use the Service only for lawful purposes and in accordance with these Terms and all applicable laws, rules, and regulations.

You specifically agree that you will NOT:

. Use the Service in violation of any applicable law or regulation.
. Use the Service to transmit, distribute, or store material that is unlawful, harmful, fraudulent, defamatory, obscene, or otherwise objectionable.
. Infringe upon the intellectual property rights, privacy rights, or any other legal rights of others.
. Use the Service to harass, threaten, abuse, or harm others.
. Engage in any conduct that restricts or inhibits others from using or enjoying the Service.




5.3 Accurate and Ethical Decision-Making

You understand and acknowledge that Easeon is a decision-support tool designed to offer insights and simplified options based on your preferences and patterns. You are solely responsible for:

. Evaluating the accuracy, usefulness, and appropriateness of any information or guidance provided by the Service.
. Making your own decisions and taking full responsibility for any actions or outcomes arising from your use of the Service.

Easeon does not guarantee the accuracy, completeness, or effectiveness of any recommendations, and it is your responsibility to use the Service as an aid not a substitute for your judgment.




5.4 Non-Commercial Use (Except as Permitted)

Unless otherwise expressly authorized by Easeon in writing, you may not use the Service for:

. Resale, sublicensing, or distribution to third parties.
. Commercial purposes unrelated to your own coaching, healing, or professional practice.
. Offering decision-making services based solely on or derived from our Service’s outputs.




5.5 Technical Responsibilities

You are responsible for:

. Ensuring you have the necessary hardware, software, and internet connection to access the Service.
. Refraining from introducing viruses, worms, malware, or any other harmful code to the Service.
. Avoiding unauthorized attempts to access, interfere with, damage, or disrupt any part of the Service, including the servers and networks connected to it.





5.6 Community Conduct (If Applicable)

If the Service includes community features (such as forums, discussion groups, or online events), you agree to:

. Treat other Users with respect, kindness, and professionalism.
. Refrain from spamming, self-promotion, or solicitation without consent.
. Avoid sharing sensitive, confidential, or personal information of others without their explicit permission.





5.7 Compliance with These Terms

You are responsible for reviewing and understanding these Terms regularly.
Violation of these Terms may result in suspension or termination of your account, denial of access to the Service, and/or legal action, at our sole discretion.




6. Payment & Subscription Terms

6.1 Subscription Plans

Easeon offers access to its Service through different subscription plans, including free and paid tiers. The features and functionalities available to you will depend on the subscription plan you select at the time of registration or upgrade.

We may offer:

. Free Plan (Starter Plan): Limited access to certain basic features of the Service.
. Paid Subscription Plans: Enhanced access to premium features, additional decision-support tools, integrations, and advanced analytics.

The specifics of each plan, including the applicable fees, features, and billing cycles, are published on our website and may be updated periodically.




6.2 Billing and Payment

By subscribing to a paid plan, you agree to:

. Pay all applicable subscription fees and any other charges incurred in connection with your account.
. Provide valid and current payment information (such as credit card, debit card, or third-party payment processor information).
. Authorize Easeon and/or its third-party payment processor to charge your payment method on a recurring basis according to your selected plan’s billing cycle (monthly, annually, or as otherwise specified).

All prices stated on our website are in euros (€) and include any applicable taxes, unless otherwise stated.
If applicable, taxes such as VAT, GST, or sales tax will be calculated and added to your total subscription cost at checkout.





6.3 Automatic Renewal

All paid subscriptions will automatically renew at the end of each billing cycle (monthly or annually) unless:

. You cancel your subscription before the renewal date through your account settings.
. We notify you that your subscription will not renew.

By continuing to use the Service without canceling, you authorize us to charge your payment method for the renewal term.





6.4 Price Changes

Easeon reserves the right to modify the subscription fees and charges at any time.
If we increase the fees for your subscription plan, we will notify you in advance by email or through the Service.
The new pricing will apply at the start of your next billing cycle following the notice period.
If you do not agree to the price increase, you may cancel your subscription before the next billing cycle begins.





6.5 Late Payments

If your payment method is declined or if payment is not received on time:

. We may suspend or terminate your access to the paid features of the Service until payment is successfully processed.
. You remain responsible for all outstanding fees.






6.6 Third-Party Payment Processors

All payments are processed through third-party payment processors.
By submitting your payment information, you authorize us to share that information with our payment processor for payment processing purposes.
We are not responsible for any errors, omissions, or fees charged by such third-party payment providers.





6.7 No Refunds (Except First-Time Guarantee)

Except as otherwise stated in Section 7 (Cancellation & Refund Policy), all subscription fees and charges are non-refundable.
This includes situations where you do not use the Service or access your account during the subscription period.

You are solely responsible for properly canceling your subscription if you wish to avoid future charges.





6.8 Promotional Offers

Easeon may, from time to time, offer promotional discounts, trial periods, or special pricing.
Such offers:

. Are subject to these Terms.
. May be modified or discontinued at any time at Easeon’s sole discretion.
. Cannot be combined with other offers unless explicitly stated.




7. Cancellation & Refund Policy

7.1 Subscription Cancellation

You may cancel your subscription to the Service at any time.
To cancel, you must:

. Log in to your Easeon account.
. Navigate to your Account Settings → Subscription → Cancel Subscription.
. Follow the on-screen instructions to confirm the cancellation.

Alternatively, you may request cancellation by contacting our support team at p.schoonbrood@easeon.eu.
Please note that sending an email without following the account cancellation process may delay your cancellation.

Your cancellation will take effect at the end of your current billing cycle.
You will continue to have access to your paid features until the last day of your paid period, after which your account will revert to the Free Plan or be deactivated, as applicable.





7.2 Refund Policy

First-Time Subscription Guarantee:
We want you to experience Easeon risk-free. If you are a first-time subscriber to a paid plan and are unsatisfied with the Service for any reason, you may request a full refund within 14 days of your initial payment date.

To request a refund:

. Contact us at p.schoonbrood@easeon.eu within 14 days of your first subscription payment.
. Provide your account details and reason for requesting a refund.

Eligibility for this refund is limited to:

. First-time subscribers of any paid plan.
. One refund per person or organization.
. Refund request submitted within the 14-day window.

Non-Refundable Situations:
Except as expressly stated in this section, all payments made to Easeon are non-refundable. This includes, but is not limited to:

. Subscription fees for renewal periods.
. Partial months of service.
. Failure to use or access the Service.
. Dissatisfaction resulting from User error, lack of usage, or unmet personal expectations outside the Service’s stated capabilities.
. Termination of your account due to a violation of these Terms.





7.3 Upgrades & Downgrades

If you choose to upgrade your subscription plan:

. The new features and pricing will take effect immediately.
. A pro-rated charge may apply, depending on your billing cycle.

If you choose to downgrade your subscription plan:

. The downgrade will take effect at the end of your current billing cycle.
. You will retain access to the higher-tier features until the current subscription period ends.

Please note: Downgrading may result in loss of access to certain features, data, or content associated with the higher-tier plan.





7.4 Account Termination by Easeon

Easeon reserves the right to suspend, limit, or terminate your access to the Service without prior notice if:

. You fail to pay applicable fees.
. You violate these Terms.
. Your conduct is harmful to the Service, other Users, or our business interests.

In the event of termination by Easeon due to a violation of these Terms, you will not be entitled to any refund or reimbursement.




8. Intellectual Property

8.1 Ownership of Content and Service

All materials and content made available through the Service, including but not limited to the software, source code, algorithms, designs, logos, trademarks, text, graphics, images, audio, video, user interface, interactive features, decision-support systems, and any other intellectual property ("Content") are and shall remain the exclusive property of Easeon and its licensors.

Easeon retains all rights, title, and interest in and to the Service and Content, including all related intellectual property rights, whether registered or unregistered, worldwide.
No ownership rights are transferred to you through your use of the Service.





8.2 License to Use the Service

Subject to your compliance with these Terms, Easeon grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to:

. Access and use the Service solely for your personal or professional use.
. Use the Service in accordance with these Terms and applicable laws.

This license is provided solely to enable you to use and enjoy the benefit of the Service as intended by Easeon and does not grant you any rights to:

. Copy, modify, reproduce, distribute, publish, transmit, sell, license, reverse engineer, decompile, disassemble, or create derivative works of the Service or Content.
. Use the Service or Content for any commercial purpose beyond the scope of your own coaching, therapy, healing, or professional practice without our express written consent.





8.3 User Content

You may provide, upload, submit, or input content, data, feedback, suggestions, or other materials to the Service ("User Content").
By submitting User Content, you:

. Grant Easeon a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use, copy, store, display, distribute, modify, and create derivative works of your User Content solely for the purpose of providing and improving the Service.
. Represent and warrant that you own or have the necessary rights, permissions, and authority to submit the User Content and to grant the license described above.
. Acknowledge that User Content may be stored, processed, and analyzed by Easeon to provide personalized decision-support services, in accordance with our Privacy Policy.

You retain ownership of any intellectual property rights you hold in your User Content.





8.4 Feedback and Suggestions

If you submit comments, ideas, suggestions, or other feedback regarding the Service ("Feedback"), you agree that:

. Such Feedback will be considered non-confidential and non-proprietary.
. Easeon will be free to use, implement, or incorporate the Feedback without any obligation to compensate you, and without restriction.

You hereby irrevocably assign to Easeon all right, title, and interest in and to any Feedback you provide.





8.5 Third-Party Intellectual Property

The Service may include content, trademarks, logos, or intellectual property owned by third parties.
All such third-party intellectual property is the property of its respective owner(s) and is protected by applicable intellectual property laws.
Your use of third-party intellectual property is subject to the rights and licenses granted by the respective owners and not by Easeon.





8.6 No Implied Rights

Except as expressly stated in these Terms, no rights or licenses are granted to you by implication, estoppel, or otherwise under any intellectual property rights of Easeon or its licensors.




9. Privacy & Data Protection

9.1 Commitment to Privacy

At Easeon, we value your privacy and are committed to protecting the personal data you share with us.
Your access to and use of the Service is subject to our Privacy Policy, which explains how we collect, use, store, and share your personal data and information.

By using the Service, you acknowledge and agree to the data practices described in our Privacy Policy.





9.2 Types of Data We Collect

In connection with your use of the Service, we may collect and process the following categories of information:

. Personal Identification Information (such as your name, email address, and billing information)
. Account Credentials (such as username and password)
. Decision Data & User Inputs (such as information you provide during clarity check-ins, decision preferences, and patterns)
. Usage Data (such as device type, IP address, location, browser type, interaction with the Service)
. Feedback and Communication (such as emails, support inquiries, and feedback provided to Easeon)

We may also collect additional data as described in our Privacy Policy.





9.3 Purpose of Data Collection

We collect and process your personal data to:

. Provide, maintain, and improve the Service.
. Personalize your experience and decision-making support.
. Process payments and manage subscriptions.
. Communicate with you regarding your account, updates, offers, and support.
. Analyze usage patterns to enhance Service features and user experience.
. Comply with legal obligations and enforce these Terms.

We do not sell or rent your personal information to third parties.





9.4 Data Storage and Security

Easeon takes reasonable and appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

We store your data securely on servers located within the European Union (EU) or other jurisdictions that comply with recognized data protection standards.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for safeguarding your account credentials and limiting access to your devices.





9.5 Third-Party Service Providers

We may share your personal data with third-party service providers (such as payment processors, hosting providers, and analytics services) solely for the purpose of operating, improving, and supporting the Service.
These third parties are contractually obligated to protect your personal data and to use it only for the specified purposes.

For more details on third-party data processors, please refer to our Privacy Policy.





9.6 User Rights

Depending on your location and applicable data protection laws (such as the General Data Protection Regulation – GDPR if you are in the EU), you may have certain rights regarding your personal data, including:

. The right to access your personal data.
. The right to rectify inaccurate or incomplete data.
. The right to request deletion of your data.
. The right to object to or restrict certain data processing.
. The right to withdraw consent where applicable.
. The right to data portability.

To exercise any of these rights, you may contact us atp.schoonbrood@easeon.eu.
We will respond to your request in accordance with applicable law.





9.7 Data Retention

We will retain your personal data:

. For as long as necessary to provide the Service and fulfill the purposes described in these Terms and our Privacy Policy.
. As required by applicable laws, tax, accounting, or regulatory requirements.
. Until you delete your account or request deletion of your personal data, unless we have a legitimate interest or legal obligation to retain certain information.





9.8 Cookies and Tracking Technologies

Easeon may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and improve the Service.
By using the Service, you consent to the use of such technologies as described in our Privacy Policy.





9.9 International Transfers

If you access the Service from outside the European Union or the Netherlands, please be aware that your information may be transferred to, stored, and processed in a jurisdiction that may not provide the same level of data protection as your home country.
By using the Service, you consent to the transfer of your data as described in our Privacy Policy.




10. Prohibited Uses

To maintain the integrity, safety, and intended use of the Easeon platform, you agree not to misuse the Service or engage in any behavior that violates these Terms, applicable laws, or ethical standards.
The following is a non-exhaustive list of activities that are strictly prohibited:





10.1 Unlawful or Unethical Conduct

You may not use the Service to:

. Violate any applicable local, national, or international law or regulation.
. Promote or engage in fraudulent, deceptive, or misleading practices.
. Harass, abuse, insult, threaten, stalk, intimidate, or otherwise violate the rights (including privacy and publicity rights) of others.
. Create, share, or distribute content that is defamatory, obscene, pornographic, offensive, discriminatory, or otherwise inappropriate or unlawful.





10.2 Unauthorized Access or Interference

You may not:

. Access, tamper with, or use non-public areas of the Service, Easeon's computer systems, or technical delivery systems.
. Attempt to probe, scan, or test the vulnerability of any system or network related to the Service.
. Circumvent, disable, or otherwise interfere with any security or authentication features of the Service.
. Use automated means (bots, crawlers, scripts, etc.) to collect data or access the Service without prior written permission.





10.3 Intellectual Property Infringement

You may not:

. Copy, reproduce, modify, reverse engineer, decompile, disassemble, publish, or create derivative works from any part of the Service or Content without prior authorization.
. Infringe upon the intellectual property or proprietary rights of Easeon or any third party.
. Upload or transmit any content that you do not have the legal right to share.





10.4 Misuse of AI Guidance and Outputs

You may not:

. Use the Service to generate, promote, or support illegal, harmful, or unethical decisions.
. Misrepresent the AI-powered guidance as professional advice (e.g., legal, financial, medical, or therapeutic guidance).
. Base critical or sensitive life decisions solely on Easeon’s insights without human judgment and contextual awareness.
. Repackage or resell Easeon’s decision-support outputs as your own intellectual property or coaching frameworks without prior written consent.





10.5 Commercial Exploitation

Unless expressly authorized in writing by Easeon, you may not:

. Resell, rent, sublicense, or commercially exploit the Service or its outputs to third parties.
. Use the Service in a service bureau or time-sharing arrangement.
. Market or present the Service in a misleading way as part of your own product offering.





10.6 Disruption of the Service

You may not:

. Upload or transmit any viruses, worms, malware, or any other destructive or harmful code.
. Interfere with, disrupt, or create an undue burden on the Service or the networks and systems connected to it.
. Use the Service in a way that adversely affects its availability, performance, or functionality for other users.





10.7 Misrepresentation

You may not:

. Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
. Create multiple accounts to manipulate service functionality, promotional offers, or usage limitations.





10.8 Community Violations (If Applicable)

If the Service includes access to any group spaces, discussion boards, or community features, you may not:

. Engage in spam, solicitation, or self-promotion without express permission.
. Disrupt group dynamics, violate trust, or share sensitive user-generated content without consent.
. Use the platform to cultivate fear, division, or harmful narratives under the guise of “coaching” or “healing.”

Violation of any of these prohibited uses may result in the immediate suspension or termination of your account, denial of access to the Service, legal action, and/or notification of relevant authorities.
Easeon reserves the right to investigate and take appropriate legal action against anyone who violates this section.




11. Disclaimers & Limitation of Liability

11.1 General Disclaimers

Easeon provides the Service on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

. Implied warranties of merchantability
. Fitness for a particular purpose
. Accuracy, reliability, or completeness of the Service
. Non-infringement of third-party rights

We do not guarantee:

. That the Service will meet your specific needs, expectations, or desired outcomes.
. That the Service will be uninterrupted, timely, secure, or error-free.
. That any guidance, decision-support, or insights provided by the Service will be accurate, reliable, or applicable to your unique circumstances.
. That any errors in the Service will be corrected.

Easeon is a tool for decision support, not a professional advisor.
The information and insights generated by the Service are for informational and reflective purposes only and do not constitute financial, legal, medical, psychological, therapeutic, or professional advice.

You remain solely responsible for your decisions, actions, and the consequences thereof.
Your use of the Service does not create any fiduciary, therapeutic, or advisory relationship between you and Easeon.




11.2 No Guarantees of Results

Easeon makes no representations or warranties regarding:

. Any specific business, personal, financial, or emotional outcomes as a result of using the Service.
. The accuracy or applicability of any decision-support information or recommendations provided.
. Your ability to achieve any particular goal or result.

You acknowledge and agree that your success and results depend on your own effort, intentions, circumstances, and other external factors beyond our control.





11.3 Limitation of Liability

To the maximum extent permitted by law, Easeon and its directors, officers, employees, affiliates, partners, contractors, and licensors shall not be liable to you or any third party for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to:

. Loss of profits, revenue, data, goodwill, or business opportunities.
. Personal injury, emotional distress, or psychological impact.
. Errors, omissions, or delays in the operation of the Service.
. Unauthorized access to or use of your data or account.
. Any decisions made or actions taken based on information or guidance provided by the Service.

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

In jurisdictions that do not allow certain exclusions or limitations of liability, our liability will be limited to the maximum extent permitted by applicable law.





11.4 Cap on Liability

In any event, Easeon's total aggregate liability to you for any and all claims arising out of or related to the Service or these Terms shall not exceed the total amount you have paid to Easeon for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

If you are accessing the Service under the Free Plan and have made no payments to Easeon, your sole and exclusive remedy for any dispute with Easeon is to discontinue your use of the Service.





11.5 Third-Party Content and Services

Easeon may contain links to, or integrations with, third-party websites, services, or content.
We do not control, endorse, or assume any responsibility for any third-party services, content, or policies.
Your access to and use of any third-party services is at your own risk and subject to the terms and conditions of those third parties.




11.6 No Liability for Force Majeure

Easeon will not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to:

. Acts of God
. Natural disasters
. Internet or telecommunications failures
. Cyber-attacks or security breaches
. Government actions or regulations
. War, terrorism, labor disputes, or civil unrest



12. Indemnification

12.1 Your Agreement to Indemnify

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Easeon, its officers, directors, employees, contractors, affiliates, partners, licensors, and service providers (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, losses, damages, liabilities, judgments, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or related to:

. Your use or misuse of the Service.
. Your breach or alleged breach of these Terms of Service.
. Your violation of any applicable law, regulation, or third-party right (including but not limited to intellectual property, privacy, publicity, or contractual rights).
. Any content, data, or materials you submit to or through the Service, including any User Content that causes damage to a third party.
. Your use of the Service in a way that is unlawful, fraudulent, negligent, harmful, or otherwise in violation of our Acceptable Use (Prohibited Uses) policy.
. Your interaction with other users or third parties through the Service, including any disputes, transactions, or damages arising from such interactions.





12.2 Defense and Settlement

Easeon reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.
If we choose to do so, you agree to cooperate fully in asserting any available defenses and in the conduct of such defense.

You may not settle or compromise any claim without our prior written consent, unless the settlement:

. Fully and unconditionally releases Easeon from all liability; and
. Does not impose any financial or non-financial obligations on us.




12.3 Continuing Obligation

Your indemnification obligations under this section shall survive:

. Termination of your account;
. Cessation of your use of the Service;
. The expiration or termination of these Terms.

These obligations apply regardless of whether a claim arises during or after your use of the Service.




13. Termination

13.1 Termination by You (Voluntary)

You may terminate your account and cease using the Service at any time by:

. Logging into your account settings and selecting “Delete Account”, or
. Contacting us directly at p.schoonbrood@easeon.eu with a clear request for account termination.

Upon termination:

. Your access to the Service will be revoked.
. Any content or data associated with your account may be deleted or become inaccessible, unless otherwise stated in our Privacy Policy.
. You remain responsible for any outstanding charges or obligations incurred before the effective date of termination.

Please note: Terminating your account does not automatically cancel your subscription plan. You must follow the separate cancellation process described in Section 7 to avoid future billing.





13.2 Termination by Easeon (For Cause)

We reserve the right to immediately suspend, restrict, or terminate your access to the Service with or without notice if we determine, at our sole discretion, that you have:

. Violated any provision of these Terms;
. Engaged in behavior that is abusive, fraudulent, harmful, or unlawful;
. Misused the Service in a way that disrupts or negatively impacts other users;
. Infringed on our intellectual property or that of any third party;
. Failed to pay applicable subscription fees when due.

We may also terminate or suspend your account in response to law enforcement or regulatory requirements, or in order to protect the integrity and security of the platform or other users.

In the event of termination for cause, you will not be entitled to a refund of any paid fees, and your license to use the Service will be revoked immediately.





13.3 Termination by Easeon (For Convenience)

We reserve the right to terminate the Service or your access to it for any reason and at any time by providing you with at least 30 days’ notice via email or through your account dashboard.

If we discontinue the Service or terminate your account without cause, and you have an active paid subscription, we will provide a prorated refund for the unused portion of your subscription at the time of termination.





13.4 Effects of Termination

Upon termination, whether by you or Easeon:

. Your license to use the Service and access Content will immediately cease.
. Your personal data will be handled in accordance with our Privacy Policy, including applicable data retention or deletion protocols.
. Any outstanding payment obligations you incurred prior to termination will remain in effect.





13.5 Survival of Terms

The following sections will survive the termination of this Agreement for any reason:

. Section 8 (Intellectual Property)
. Section 9 (Privacy & Data Protection)
. Section 10 (Prohibited Uses)
. Section 11 (Disclaimers & Limitation of Liability)
. Section 12 (Indemnification)
. Section 16 (Dispute Resolution)
. Any other provisions that, by their nature, are intended to survive




14. Modifications to Service or Terms

14.1 Modifications to the Service

Easeon reserves the right to modify, suspend, or discontinue any aspect of the Service, in whole or in part, at any time and for any reason, with or without notice.
This includes but is not limited to:

. Adding, changing, or removing features or functionalities.
. Introducing new services, tools, or subscription plans.
. Discontinuing or ceasing to offer the Service or specific plans.

We may also impose limits on certain features or restrict your access to parts or all of the Service without liability or obligation to provide compensation, refunds, or prior notice, except where required by law or expressly stated in these Terms.





14.2 Modifications to the Terms

We may revise, update, or amend these Terms at any time at our sole discretion.
When we make material changes to the Terms:

- We will notify you by one or more of the following methods:

. Posting the updated Terms on our website.
. Sending you an email notification.
. Displaying a notice within the Service.

It is your responsibility to review these Terms periodically to stay informed of any changes.





14.3 Effective Date of Changes

Changes to the Terms will become effective:

. Immediately upon posting, unless otherwise stated.
. In the case of material changes, within a reasonable time after notification (typically 14 to 30 days).

Your continued use of the Service after any such changes constitutes your acceptance of the revised Terms.
If you do not agree to the modified Terms, your sole remedy is to discontinue use of the Service and, if applicable, cancel your subscription.





14.4 No Obligation to Maintain Features

We are not obligated to continue offering any specific feature, functionality, or content and may remove, update, or modify such aspects at our sole discretion.
We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any part thereof.




15. Governing Law & Jurisdiction

15.1 Governing Law

These Terms of Service, your use of the Service, and any dispute or claim arising out of or in connection with them (whether contractual, tortious, statutory, or otherwise) shall be governed by and construed in accordance with the laws of The Federal Republic of Germany, without regard to its conflict of laws principles.

You agree that the laws of Germany will apply regardless of where you reside or access the Service.





15.2 Jurisdiction

Any disputes, claims, or legal proceedings arising out of or relating to these Terms, the Service, or your relationship with Easeon shall be subject to the exclusive jurisdiction of the competent courts of Berlin, Germany.

You and Easeon irrevocably agree to submit to the personal and exclusive jurisdiction of these courts and waive any objection to venue or jurisdiction based on inconvenience or any other grounds.





15.3 Consumer Protection Notice (if applicable)

If you are a consumer residing in a country of the European Union, you may be entitled to bring a claim in your local jurisdiction under applicable consumer protection laws.
Nothing in these Terms shall affect your statutory rights as a consumer.





15.4 Language

These Terms and all related documents and communications will be in the English language.
Any translated versions are provided for convenience only, and the English version shall prevail in the event of any conflict or inconsistency.




16. Dispute Resolution

16.1 Informal Resolution First

Before initiating any formal dispute proceedings, both you and Easeon agree to make a good faith effort to resolve any claim, dispute, or controversy informally.

You agree to first contact us at p.schoonbrood@easeon.eu with a detailed description of the issue, including:

. The nature of the dispute,
. Relevant facts or context,
. The relief or outcome you are seeking.

Easeon will make reasonable efforts to respond within 10 business days and work toward a resolution within 30 days from the date the dispute was initiated.

Only if the dispute cannot be resolved informally within this timeframe may either party proceed with legal action, as outlined below.





16.2 Court Proceedings in Germany

If an informal resolution is unsuccessful, you agree that any legal proceedings relating to these Terms, your use of the Service, or any dispute between you and Easeon shall be brought exclusively in the competent courts of Berlin, Germany, subject to any statutory rights granted to consumers under EU law.

You and Easeon agree to submit to the personal jurisdiction of these courts and waive any right to contest jurisdiction or venue based on inconvenience or forum non conveniens.





16.3 Mediation and Alternative Dispute Resolution (ADR)

If you are a resident of the European Union, you may also have the right to submit disputes for out-of-court settlement through an Alternative Dispute Resolution (ADR) process, such as:

. Schlichtungsstelle der Deutschen Gesellschaft für Recht und Informatik e.V. (DGRI)
www.dgri.de/schlichtungsstelle (or another authorized ADR body)

OR

. The European Online Dispute Resolution (ODR) Platform
Provided by the European Commission at:
Online Dispute Resolution | European Commission

Use of these platforms is voluntary unless otherwise required by law, and Easeon is not obligated to participate in any specific ADR process unless required under German or EU consumer law.





16.4 Injunctive and Equitable Relief

Notwithstanding the above, either party may seek urgent injunctive or equitable relief (such as to prevent unauthorized access, data misuse, intellectual property infringement, or service disruption) in any court of competent jurisdiction without first attempting informal resolution or ADR.





16.5 Statute of Limitations

To the extent permitted by applicable law, any claim or cause of action you may have relating to these Terms or the Service must be commenced within one (1) year after the cause of action arises; otherwise, it is permanently barred.




17. Contact Information

If you have any questions, concerns, feedback, or requests regarding these Terms of Service, your account, your personal data, or the Service in general, you may contact us using the details below:

Company Name:
Easeon UG (haftungsbeschränkt) (or your final registered company name)

Registered Address:
[Insert Your Legal Business Address in Germany]
(e.g., Linienstraße 123, 10115 Berlin, Germany)

Email:
📩 p.schoonbrood@easeon.eu

Website:
🌐 https://www.easeon.app (or your domain)

Data Protection Inquiries:
For all matters relating to GDPR, data protection, or your personal data, please contact our Data Protection Officer (DPO), if appointed, at:
📧 p.schoonbrood@easeon.eu

We strive to respond to all inquiries within 5–10 business days.